JILICC Frequently Asked Questions

The JILICC Frequently Asked Questions (FAQ) page is designed to provide users with comprehensive information about the platform, its services, and related policies. This resource aims to address the most commonly raised inquiries and concerns, offering clear and concise answers to help users navigate the JILICC platform effectively.

In the event that the FAQ page does not cover a specific topic or if further clarification is needed, users are encouraged to reach out to JILICC’s dedicated customer support team. The support staff is readily available to assist with any additional questions, provide guidance, and resolve any issues that may arise during the use of the JILICC platform.
Where is JILICC licensed and regulated? 
  • JILICC  is a trusted and secure online gaming company officially licensed and regulated in the Philippines. You can check JILICC information in the “About Us” section.
What is JILICC’s mission statement?
  • JILICC’s mission is to deliver the premier online casino experience in the Philippines, where players can discover endless thrills, captivating games, unparalleled rewards, and exceptional customer support. We relentlessly innovate to provide the most engaging and secure gaming platform for our valued players. Please check the JILICC “About Us” section.
Is JILICC a legitimate company?
  • Yes, JILICC is a legitimate online gaming company. It holds an official license and regulated by the Philippine Amusement and Gaming Corporation (PAGCOR), a respected government agency. This licensing ensures that JILICC operates legally and ethically, prioritizing player protection through advanced security measures. Additionally, JILICC partners with reputable game providers who use independently tested Random Number Generators (RNGs) to guarantee fair gaming outcomes. JILICC’s commitment to responsible gaming practices further reinforces its legitimacy as a trustworthy platform.
How do I create a JILICC account? 
  • Simply click the “Register” button and fill out the important information, including Username, Password, Confirm Password, Mobile Number, and Verification Code. 
What information is required for registration?
  • To register for a JILICC account, you’ll need to provide some basic information. Firstly, JILICC has strict age verification and requires you to be at least 18 years old. You need email address and phone number for account verification and communication. Choose a unique username and a strong password for security. Additionally, you may be asked for your full name, address, and date of birth for KYC (Know Your Customer) procedures, which help prevent fraud and safeguard responsible gaming practices. JILICC is committed to data privacy and will protect your information according to its privacy policy.
How do I reset my password?
  • To reset your password, press your profile username and click “Member Center.” 
  • Go to the “Profile” button and select “Change Password”.
  • Enter your previous password and the new password, and lastly, confirm your new password. 
  • Click “Change Password”
Can I have multiple JILICC accounts?
  • No, you cannot have multiple JILICC accounts. JILICC enforces a one-account-per-person policy, with each account linked to a single mobile number. This is crucial for ensuring security, preventing fraud and bonus abuse, and promoting responsible gaming practices. For further clarification, please refer to JILICC’s Privacy Policy and Terms and Conditions.
How do I close my JILICC account?
  • Contact JILICC customer service to schedule you for account deletion. 
What deposit methods are supported?
  • JILICC deposit methods are via GCASH VIP, GCASH, GCASH QR, PAYMAYA, GRAPBAY, and Bank transfers like BDO, LANDBANK, METRO BANK, GOTYME, and more.
What are the minimum and maximum deposit amounts?
Deposit Method Minimum Deposit Maximum Deposit
Gcash VIP 100 20,000
Gcash 50 20,000
Gcash QR 50 50,000
Paymaya 50 50,000
GrabPay 1000 50,000
Bank Transaction 300 50,000
What types of games does JILICC offer?
  • JILICC offers a huge variety of games, including SLOT games, FISHER games, BINGO games, LIVE games, sports, SABONG, CARD games, AND ARCADE GAMES. 
How can I find specific games?
  • JILICC is a user-friendly platform. To find your specific game, you can search it through the search bar provided by JILICC.
Are the games fair?
  • Yes, fairness is a top priority at JILICC. We understand that trust is essential, which is why our games utilize Random Number Generators (RNGs). These systems ensure completely random results, meaning every player has a fair chance regardless of skill level or experience.
Can I play games for free?
  • Yes, JILICC provides free games for new users to practice and understand the basics of the game. 
 What bonuses does JILICC offer?
  • JILICC has tons of bonuses and promotions, some of them being WELCOME BONUSES and NEW MEMBER BONUS. 
How do I claim a bonus?
  • To claim your bonus, provide your documents and contact JILICC customer support. 
How does JILICC protect my personal information?
  • JILICC uses encryption technology like Secure Socket Layer or SSL to protect user’s data. 
Is it safe to deposit money on JILICC?
  • Yes, your deposit is safe because JILICC is a secured, trusted, and licensed online casino game. 
What measures are in place to prevent fraud?
  • Always keep your Financial Data Separate, Know who’s asking, Keep your password secret, and protect your computer or mobile device. 
  Where can I get help if I think I have a gambling problem?
  • Need someone to talk to? JILCC customer service is well trained. Don’t hesitate to talk to them. 
How can I contact JILICC customer support?
  • To contact JILICC customer support, Click the chat agent icon and start sending messages. 
What are the customer support hours?
  • JILICC customer support is open 24/7
Is support available in multiple languages?
  • JILICC uses only two languages, English and Tagalog. 
Is JILICC available on mobile?
  • Yes, JILICC is available on both desktop and mobile ( IOS or Android) 
Is it easy to create an account on mobile? 
  • Yes, it’s easy to create an account even on mobile; just fill out the important information when you create an account in JILICC. 
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